tempur88 Platform Privacy Notice
This page describes what we collect when you use tempur88 and how we keep that data protected. We take your privacy seriously and operate transparently about how your information flows through our system.
When you open an account with us, deposit funds via DANA, e-wallet, mobile banking, or your bank (local payment, online payment, e-wallet, mobile banking), or place a bet on Liga 1 Indonesia matches, we record certain details. This policy explains what those details are, who sees them, and what rights you have to access and control them.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law before opening an account.
What We Collect on tempur88
We collect your email address, phone number, full name, and date of birth when you register. During account verification (KYC), we ask for a photo of your identity card (KTP) and a selfie holding the card so we can confirm you are who you say you are and meet our eligibility requirements.
When you deposit, we record the amount, the payment method (whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer via mobile banking, local payment, online payment, or e-wallet), and the timestamp. We do not store your full payment card details — that data is held by the payment processor, not by tempur88.
When you bet on football matches — whether Liga 1, Piala Indonesia, Piala AFF, Champions League, or other tournaments — we log your selections, stakes, and outcomes. We also track your live-dealer activity (blackjack, roulette, baccarat, Dragon Tiger sessions) and slot-game play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). This is necessary to settle bets accurately and prevent fraud.
We also collect technical data: your IP address, browser type, device model, operating system, and how you navigate our site. This helps us understand traffic patterns, detect abuse, and improve performance during high-traffic periods like Idul Fitri or during Piala AFF tournaments.
How We Use Your Data
We use your email and phone to send you account notifications — login alerts, withdrawal confirmations, and service updates. We do not sell your contact details to third parties. Your name and identity card are used only for KYC verification and legal compliance. If we need to contact you about a disputed withdrawal or unusual account activity, we use the details you provided.
Payment data is shared with our payment processors (the banks and e-wallet providers) only as needed to process your deposit or withdrawal. We do not use your betting history to profile you for marketing; we may send you occasional product updates if you opt in, but you can unsubscribe at any time.
We analyse aggregated, anonymised betting trends — such as which football leagues are most popular across tempur88, or peak trading times — to improve our markets and game selection. This analysis does not involve your personal data in a way that identifies you.
Third-Party Processors and Data Sharing
Our servers may sit outside your jurisdiction — we use cloud infrastructure to ensure reliability. Data centres in different regions may process your account details as part of backup and disaster-recovery procedures. We only work with processors that meet international data-protection standards.
We share minimal data with fraud-prevention partners (companies that scan for money-laundering patterns and stolen identities). This sharing happens only when necessary and is governed by strict non-disclosure agreements. We do not permit third parties to use your data for their own marketing.
If you request a withdrawal and our payment team flags an unusual transaction for manual review, we may ask you to provide additional proof (such as a recent bank statement). This verification is part of our anti-fraud obligations and helps protect both you and us.
Your Rights and Our Commitments on tempur88
You have the right to request a copy of all personal data we hold about you. Contact our support team via live chat or email, and we will compile your data within a standard review window and provide it in a readable format.
You may request that we correct inaccurate information — for example, if your registered name has changed due to marriage, we can update it with fresh KYC documentation. You may also request deletion of your account and associated data, subject to any legal hold periods or outstanding bets that have not yet settled.
We undertake to notify you promptly if we become aware of a breach that affects your data. We maintain industry-standard encryption for data in transit and at rest. Access to your account details is restricted to authorised tempur88 staff and only when necessary for customer support, fraud investigation, or legal compliance.
Two-factor authentication (2FA) is available on your tempur88 account and we recommend you enable it. If you forget your password, we verify your identity via email or phone before issuing a reset link.
Contact and Changes
If you have questions about this privacy policy or wish to exercise your data rights, reach out to our support team. You can also contact us if you believe we have mishandled your information. We may update this policy from time to time; any material changes will be announced on the tempur88 platform, and continued use constitutes acceptance of the revised terms.
This policy applies to all users of tempur88, regardless of location, and is enforceable under the terms of service you agreed to when you opened your account. We remain committed to fair, transparent data handling and will answer your concerns directly.